Privacy policy.

Effective Date: July 31, 2024

This Privacy Policy describes how RumTek Consulting, LLC ("we," "us," or "our") collects, uses, and discloses your information when you visit our website at www.rumtekconsulting.com (the "Site") and engage with our consulting services, including our SMS/Text Messaging services.

We are committed to protecting your privacy. By using our Site and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information in the following ways:

  • Information You Provide to Us: This includes any personal data you voluntarily submit to us through forms on our website (such as your name, email address, and company name), when you subscribe to our newsletter, or contact us directly. This also includes your phone number and your consent to receive text messages when you opt-in to our SMS service.

  • Automatically Collected Data: When you visit our Site, we automatically collect certain information about your device, including your IP address, browser type, operating system, and a record of the pages you visit. We use cookies and similar tracking technologies to collect this information and to enhance your experience on our Site.

  • Information from Other Sources: We may receive information about you from other sources, such as public databases or third-party analytics providers, to help us update and analyze our records.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Manage Our Services: To respond to your inquiries, schedule consultations, and deliver our consulting services, including sending you SMS messages as part of a campaign you've opted into.

  • To Improve Our Website: To analyze how our Site is used, identify technical issues, and improve its functionality and content.

  • For Marketing and Communications: To send you updates, newsletters, and promotional materials that we believe may be of interest to you. You can opt out of these communications at any time.

  • To Comply with Legal Obligations: To meet our legal and regulatory requirements.

3. Sharing Your Information

We will not sell, rent, or trade your personal information to third parties. We may share your information as follows:

  • Service Providers: We may use third-party companies and individuals to facilitate our services, perform Site-related services (e.g., website hosting, data analysis), or assist us in analyzing how our services are used. These third parties are obligated to use the information only for these purposes and to maintain its confidentiality.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. SMS Privacy Policy

RumTek Consulting LLC may disclose Personal Data and other information related to our SMS services as follows:

  • Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.

  • Additional Disclosures: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Your Rights and Choices

  • Opt-Out: You may opt out of receiving any or all marketing communications from us by following the unsubscribe link or instructions provided in any email we send. You can opt out of SMS messages by replying with "STOP" or following other instructions provided in the message.

  • Access and Correction: You have the right to request access to the personal information we hold about you and to ask for it to be corrected or updated.

  • Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Site may become inaccessible or not function properly.

6. Data Security

The security of your data is important to us. We use reasonable administrative, technical, and physical safeguards to protect the personal information you submit to us. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: contactus@rumtekconsulting.com

  • By mail: 1795 Alysheba Way, Suite 7202, Lexington, KY 40509-2481